Rules of communication

Conversation rules

Conversation rules

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Content
  1. Conversation tone
  2. The topic of conversation
  3. Listening skills
  4. Internal comfort

Nice to talk with a smart man. In our time, live communication is becoming a luxury, and people appreciate good interlocutors. Even a trivial conversation will be more pleasant if you know how to conduct it correctly, how to direct it in the right direction.

Your effectiveness in negotiations directly depends on the culture of communication. You must understand which behavior will now be appropriate and which will be unacceptable. The basic rules for constructing a conversation are not so complicated. To improve the efficiency of communication, use this memo.

Conversation tone

During a conversation, you should always follow your vocabulary, intonation and tone. Slang, professional jargon, rarely used words are not always and not everywhere appropriate. The same phrase may sound completely different depending on how it is pronounced. Even if you are annoyed, you should not show it to others.. Calmness, politeness, confidence, thoroughness - your best allies in conducting a constructive dialogue.

Separately it is necessary to say about the trust intonation - it allows the interlocutor to feel on an equal footing with you, although, perhaps, you are superior to his knowledge in any matter.

Conversation in a confidential intonation should proceed slowly and better if the initiator is a more senior (significant, status) interlocutor.

Do not forget about the smile. It is much more pleasant to look at a smiling face than at a “beech”, and thus, you will subconsciously associate your vis-a-vis with positive emotions.

The topic of conversation

Conversations are spontaneous when the topics of discussion are chosen spontaneously and business, when a discussion of a specific issue is expected. Business conversation requires training and organization, you must be at least competent in the subject. If business communication, do not be distracted by the discussion of other problems.

Spontaneous conversation requires much more developed speech etiquette from interlocutors. The basic rule - do not tell your interlocutor what you would not like to hear.

There are other rules:

  • we should not talk about things that, one way or another, can touch the interlocutor - no one likes to discuss unpleasant topics;
  • The question you are discussing should be of interest to your partner in the conversation; something narrowly specialized, scientific is not the best choice;
  • the modesty of a person decorates: you should not praise yourself and extol your own merits, it is unlikely that your interlocutor can be interested in - a person is told more by his actions than by words;
  • discussing a third person who is not present during a conversation is also not always appropriate: to gossip and gossip - this is a move for real small talk;
  • A good joke is the decoration of the conversation, but only if it is suitable.
  • if a dispute arises, do not turn it into a quarrel, make it much easier than you might think - just keep respect for the interlocutor: do not hang tags, do not "get personal," do not make fun of someone else's point of view, and also not impose ;
  • important is the stage of completion of the conversation: the conversation does not need to be prolonged artificially - you can pass for a bore, much more effectively - to consolidate a pleasant impression of yourself, politely saying goodbye.

Listening skills

This skill is the criterion of human communication. People love to talk about themselves, and you, listening to, can make the right impression about the interlocutor. Listen carefully and nod.This gesture not only means consent, but also demonstrates your interest.

Show interest only this interest should be sincere. "Involvement" in the conversation and the absence of falsehood will make you always a welcome guest. An excellent way to keep conversations going is clarifying questions. Their formulation may be: “Do you mean that ...?”, “You want to say that ...?”

Everyone knows that interrupting is ugly from childhood, but in the heat of argument, this is often forgotten. Do not interrupt, let the person give his arguments to the end, do not confuse. After all, to draw the right conclusions, you can only listen.

Internal comfort

During the conversation you should be comfortable. Both on the psychological and the physiological level. Otherwise, it will be very difficult for you to sense that inner interest, which makes you a pleasant conversationalist. Nothing should distract you.

Being in a comfortable state for yourself, you can easily make a natural adjustment. This is an NLP reception, the essence of which is that you take the same posture as the interlocutor, using similar gestures.

Conducting this technique should be invisible, otherwise the adjustment can be regarded as a maneuvering and will not be counted in your favor.

To learn how to conduct a conversation, see the next video.

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